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Library and Learning Services

Just Ask! Query Form.

Send enquiries about Library facilities and services, how to find information on a subject, using IT, passwords, etc.

Your details ** These boxes must be completed.

Please enter a valid e-mail address. This is the address we will use to respond to your query.


The information in this form may be stored under the Data Protection Act 1998 and used for statistical purposes.

How soon can I expect an answer?

We aim to provide an answer within 24 hours. Please note that replies will take longer when the University is closed for public and bank holidays. You can find details of opening times on the Opening Hours Page.

What if my enquiry is urgent?

You may prefer to telephone the Just Ask service on 0116 257 7042.

Before you submit your enquiry:

You may find your answer among the Frequently Asked Questions. Look here for information on subjects


If you have a comment or suggestion about our services, you may prefer to use the feedback form rather than submit an enquiry.

I don't have a DMU ID number, how can I contact you?

Please send an email to justask @